Frequently Asked Questions
Everything you need to know about shopping with Lifelines.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our collections range from tailored fits to oversized silhouettes, we recommend checking the specific measurements for each garment to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days. Tracking information is sent via email as soon as your order ships.
Where are Lifelines garments manufactured?
We pride ourselves on ethical production. Our garments are manufactured in certified factories that prioritize fair wages and sustainable practices. You can find specific origin details on the individual product labels.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.
How should I care for my Lifelines apparel?
To maintain the longevity of your pieces, we recommend washing in cold water and hanging to dry. Specific care instructions, such as dry clean only for delicate fabrics, are located on the inner care label of each item.